FAQ

I have chosen the wrong winner - what do I do?
In the unlikely event that you’ve chosen the wrong winner, please contact us as soon as possible to rectify.
Wed, Feb 12, 2020 at 4:13 PM
Can I choose more than one winner?
No, there can only be a single winner per contest. We can help you select a winner if you're having a hard time choosing. Simple contact us. 
Wed, Feb 12, 2020 at 4:15 PM
How do I reject an entry?
To reject an entry, open your Contest page, find the entry you wish to decline and click the Reject button. This will remove the entry from your view to fo...
Wed, Feb 12, 2020 at 4:12 PM
Can I extend my contest?
Yes, we do allow a 7 day extension of the contest if you need more time or additional entries from the creative community.  To extend your contest, please ...
Wed, Feb 12, 2020 at 4:10 PM
How can I check my billing history?
You can view your billing history at any time. Simply log in to your Brand New Name account and follow these steps: Hover over your username in the top ...
Wed, Feb 12, 2020 at 4:09 PM
Can I revise a logo after the contest has ended?
Once you’ve picked the winning logo, you will receive the source "vector" files for the logo. Any logo designer will then be able to use these fi...
Wed, Feb 12, 2020 at 4:08 PM
Does the name contest include a trademark?
We do not guarantee trademarks on any of the names submitted in our contests, since in order to file a trademark we would need to know how the name is being...
Wed, Feb 12, 2020 at 4:03 PM
Can I cancel a contest and do I get a refund?
Please note all payments are non-refundable.  Once a Contest has been launched, it can't be canceled or stopped before its end date. We strive to be...
Wed, Feb 12, 2020 at 4:02 PM
Are contest covered under a Non Disclosure Agreement?
Yes, all contests in Brand New Name are covered under a Non Disclosure Agreement. 
Wed, Feb 12, 2020 at 3:59 PM